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All cancellations must be perform before the product is shipped, otherwise there is a restocking fee deducted from your payment. Our products comes with from offshore suppliers, therefore X-Vaults typically follow supplier refund/replacement policy. Otherwise we do not have any policy of our own in the meantime.
X-Vault will not be responsible for any misuse of product and/or pay for any damages as a third party supplier.
X-Vaults is working diligently to build up a large database of products to satisfy customer demand. If there are any products you would like to see on our site please feel free to email us. Our company will do our best to support your needs.
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